Professional Services

Ready Workshop

 The Kolena Ready Workshop® is an on-site informal series of whiteboard sessions intended to educate both the customer and the Kolena team. The customer learns what options exist as they explore the plethora of LMS solutions on the market today, while Kolena gains a better understanding of the customer’s business and training needs. From a technologically agnostic mindset, Kolena will work with the customer to map out the best solution to fit their needs.

Check Up

the Kolena Check Up® is a health check and current state assessment engagement intended for customers with existing LMS solutions that are experiencing performance, scalability or administrative challenges. Customers with no perceived challenges also benefit from this service as our experts often uncover opportunities to gain efficiencies across the LMS supporting infrastructure. Don't wait for failure to find you, proactively reduce your risks.

Solution Builder

The Kolena Solution Builder® is a Design and Deployment engagement intended for customers who have completed our Ready Workshop® and are prepared to move forward with an identified LMS technology solution. The Kolena team will work with the customer to design an appropriate solution and perform a proof of concept, culminating in the customer signing-off on the final solution. This is a collaborative process- customer involvement in the design process is strongly encouraged when feasible to ensure the most effective knowledge transfer.

Staff Augmentation

Staff Augmentation services are targeted at customers who either require additional resources to perform the day to day tasks of administering an LMS solution or require temporary subject matter expertise to assist with a deployment or modification project. 

Concierge Managed Services

Customers looking for a solution that requires minimal internal resource dedication will find our Kolena Concierge® Managed Services a good fit for them. "Soup to nuts"- we will handle all phases of the initiative, deployment through to day to day management. Service is offered both on and off premises

Total Content

Kolena Total Content® is a combination of a Design and Deployment engagement workshop, Interoperability support workshop, and total courseware support intended for customers who have a growing internal staff of courseware developers and or an expanding catalog of diverse content from either internal development or externally sourced content.