Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last updated on April 28, 2025
This privacy policy of Kolena Inc. ("kolena.com," "we," "us," or "our"), details our policy and efforts on protecting user information. We are the "Data Controller" and will manage the data in accordance with this policy. The website and our products and services, including any of our data inspired features and APIs, are collectively referred to as "Services". This Service does not require you to enter any information to view the website or the products and services, however, in order to receive monthly emails from Kolena, certain Personal Information may be required. The Personal Information you provide is governed by the Privacy Policy. This Privacy Policy does not apply to the privacy practices of third parties whose links may appear on or through the Services. We are not responsible for the content or privacy practices of third parties or other users. We recommend that you exercise caution before you voluntarily disclose personally identifiable information, on publicly accessible or displayable parts of the Service, to other users or through third-party links on third-party websites or platforms.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:
Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. Visitors who do not wish to have cookies placed on their computers or mobile devices should set their browsers to "Refuse Cookies" before using our Services, with the drawback that certain features of our Services may not function properly without the aid of cookies.
We do not and will not send spam, sell or rent your email address or any social media login account information to third parties. We do not disclose, sell, share, trade or give away a user's personal information to third parties, except as needed for completing payment and billing transactions through the services of payment processing vendors, if applicable.
Kolena discloses potential personally identifying information only on an as needed (or required) basis as follows: To Kolena employees that: (a) need to know that information in order to process it on our behalf or to provide the Services; and (b) that have expressly agreed not to disclose it to others. We may allow others to provide analytics and related services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Kolena and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. The services we use for these purposes may include Google Analytics. We do not sell your personal information to third parties. Kolena takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.
Kolena complies with the Gramm-Leach-Bliley Act (GLBA) where applicable by safeguarding nonpublic personal information (NPI) collected through our services. We maintain administrative, technical, and physical safeguards to protect NPI, limit disclosure to what is necessary to provide our services or comply with legal obligations, and do not sell NPI to third parties. For questions regarding your personal information rights under GLBA, contact us at security@kolena.com.
To review, access or update your personal information to review its accuracy, or request deletion please contact security@kolena.com. We will make commercially reasonable efforts to provide you with reasonable access to any of your personal or other account information we maintain within forty five (45) days of your request. We provide this access so you can review it, make corrections, or request deletion of your information. If we cannot honor your request within the 45-day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to your information, we will explain why we cannot do so. Please note that any changes you make will be reflected in our active user database within a reasonable time, however we may retain information you submit for backups, archiving, prevention of fraud, to satisfy legal obligations, or otherwise we reasonably believe there is a legitimate reason to do so.
Kolena does not use customer data to develop, improve, or train generalized/non-personalized AI and/or ML models.
To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, we have put in place appropriate physical, technical, and administrative procedures to protect the personal information data you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the Internet is not 100% secure and as new technology evolves and emerges, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information. We encourage you to help us by also taking precautions to protect your personal data when you use the Services.
If you have questions regarding this Privacy Policy, including deleting or correcting your personal data, please contact security@kolena.com.
Depending on your jurisdiction, you may have the right to:
• Access personal information we maintain about you
• Correct inaccurate personal information
• Request deletion of personal information
• Opt out of targeted advertising
• Opt out of certain data sharing activities
• Appeal certain privacy decisions where applicable
To exercise these rights, contact security@kolena.com.